Privacy Policy

1. Introduction

Welcome to Kelvora. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This privacy policy explains how we collect, use, and safeguard your information when you interact with our website, product, and services.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: first name, last name, username or identifier
• Contact Data: email address, phone number, company details
• Technical Data: IP address, browser type and version, device information, time zone, operating system
• Usage Data: information about how you use our product, including interactions with features and content
• Compliance & Project Data: information you input into Kelvora to support requirements management, evidence tracking, and compliance activities

3. How We Use Your Information

We use your personal data to:

• Provide, operate, and maintain Kelvora services
• Enable structured requirements management, evidence linking, and compliance tracking
• Improve product performance, functionality, and user experience
• Communicate updates, service changes, and relevant information
• Provide customer support and respond to enquiries
• Monitor usage to ensure security, integrity, and performance
• Detect, prevent, and resolve technical or security issues

4. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Trusted service providers supporting our product (e.g. hosting, analytics)
• Your organisation, where Kelvora is used as part of a business or project environment
• Regulatory or legal authorities where required by law

All third parties are required to respect the security of your data and process it in accordance with applicable laws.

5. Data Security

Kelvora implements appropriate technical and organisational security measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures are aligned with industry best practices for secure system design and data protection.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, and operational requirements.

7. Your Rights

Under applicable data protection laws (including UK GDPR), you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Request transfer of your data (data portability)

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking

Kelvora may use cookies and similar technologies to enhance user experience, analyse usage, and improve product performance. You can control cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: support@kelvora.ai